Terms of Service

Effective Date: April 8, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”) and Truly.me (“Company,” “we,” “us,” or “our”) governing your use of the Service.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement.

2. Account Responsibilities

• Provide accurate and complete information
• Maintain confidentiality of login credentials
• Accept responsibility for all account activity

3. Nature of Service

Truly.me provides human-assisted and AI-assisted matchmaking services.

• No guarantees of matches or outcomes
• Compatibility assessments are subjective and probabilistic

4. AI-Assisted Services

• The Service may use artificial intelligence to enhance matchmaking
• Outputs may be inaccurate, incomplete, or biased
• Human oversight may be applied but is not guaranteed

5. Payments and Subscriptions

• Certain features require payment
• Fees are disclosed prior to purchase
• Subscriptions may renew automatically unless canceled
• You authorize recurring billing where applicable

6. Refund Policy

• All payments are non-refundable except where required by applicable law
• No refunds for partially used periods
• Local consumer protection laws may override this section

7. Acceptable Use

• No harassment, abuse, or harmful conduct
• No impersonation or false information
• No unlawful activity

8. Prohibited Activities

The Service may not be used for commercial dating, escorting, or solicitation.

9. Safety Disclaimer

We do not guarantee user behavior and do not conduct background checks unless explicitly stated.

10. Intellectual Property

All platform content and systems are owned by the Company.

11. User Content License

You grant a worldwide, non-exclusive, royalty-free license to use your content.

12. Termination

We may suspend or terminate access at our discretion.

13. Disclaimers

The Service is provided “as is” and “as available.”

14. Limitation of Liability

To the maximum extent permitted by law, the Company is not liable for indirect, incidental, or consequential damages.

15. Indemnification

You agree to indemnify and hold the Company harmless from claims arising from your use.

16. Governing Law

These Terms shall be governed by the laws of the jurisdiction in which the Company is established, without regard to conflict of law principles.

17. Dispute Resolution

Disputes may be resolved through binding arbitration or other mechanisms permitted by applicable law.

18. Changes

We may update these Terms at any time. Continued use constitutes acceptance.

19. Contact

Contact details will be provided within the platform at a later date.